The Truth About Employee Engagement

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The Three Signs of a Miserable Job
Author: Patrick M. Lencioni
Publisher: John Wiley & Sons
Release Date: 2010-06-03
ISBN 10: 0470893990
Pages: 272 pages
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The Three Signs of a Miserable Job Book Summary :

The Three Signs of a Miserable Job
Author: Patrick M. Lencioni
Publisher: Jossey-Bass
Release Date: 2007-08-17
ISBN 10: 9780787995317
Pages: 272 pages
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The Three Signs of a Miserable Job Book Summary : A bestselling author and business guru tells how to improve your job satisfaction and performance. In his sixth fable, bestselling author Patrick Lencioni takes on a topic that almost everyone can relate to: the causes of a miserable job. Millions of workers, even those who have carefully chosen careers based on true passions and interests, dread going to work, suffering each day as they trudge to jobs that make them cynical, weary, and frustrated. It is a simple fact of business life that any job, from investment banker to dishwasher, can become miserable. Through the story of a CEO turned pizzeria manager, Lencioni reveals the three elements that make work miserable -- irrelevance, immeasurability, and anonymity -- and gives managers and their employees the keys to make any job more fulfilling. As with all of Lencioni?s books, this one is filled with actionable advice you can put into effect immediately. In addition to the fable, the book includes a detailed model examining the three signs of job misery and how they can be remedied. It covers the benefits of managing for job fulfillment within organizations -- increased productivity, greater retention, and competitive advantage -- and offers examples of how managers can use the applications in the book to deal with specific jobs and situations. Patrick Lencioni (San Francisco, CA) is President of The Table Group, a management consulting firm specializing in executive team development and organizational health. As a consultant and keynote speaker, he has worked with thousands of senior executives and executive teams in organizations ranging from Fortune 500 companies to high-tech startups to universities and nonprofits. His clients include AT&T, Bechtel, Boeing, Cisco, Sam?s Club, Microsoft, Mitsubishi, Allstate, Visa, FedEx, New York Life, Sprint, Novell, Sybase, The Make-A-Wish Foundation, and the U.S. Military Academy at West Point. Lencioni is the author of six bestselling books, including The Five Dysfunctions of a Team. He previously worked for Oracle, Sybase, and the management consulting firm Bain & Company.

The Truth About Employee Engagement
Author: Patrick M. Lencioni
Publisher: John Wiley & Sons
Release Date: 2015-11-16
ISBN 10: 111923798X
Pages: 272 pages
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The Truth About Employee Engagement Book Summary : The Truth About Employee Engagement was originally published as The Three Signs of a Miserable Job. A bestselling author and business guru tells how to improve job satisfaction and performance. In his sixth fable, bestselling author Patrick Lencioni takes on a topic that almost everyone can relate to: job misery. Millions of workers, even those who have carefully chosen careers based on true passions and interests, dread going to work, suffering each day as they trudge to jobs that make them cynical, weary, and frustrated. It is a simple fact of business life that any job, from investment banker to dishwasher, can become miserable. Through the story of a CEO turned pizzeria manager, Lencioni reveals the three elements that make work miserable -- irrelevance, immeasurability, and anonymity -- and gives managers and their employees the keys to make any job more engaging. As with all of Lencioni’s books, this one is filled with actionable advice you can put into effect immediately. In addition to the fable, the book includes a detailed model examining the three root causes of job misery and how they can be remedied. It covers the benefits of managing for job engagement within organizations -- increased productivity, greater retention, and competitive advantage -- and offers examples of how managers can use the applications in the book to deal with specific jobs and situations. Patrick Lencioni is President of The Table Group, a management consulting firm specializing in executive team development and organizational health. As a consultant and keynote speaker, he has worked with thousands of senior executives and executive teams in organizations ranging from Fortune 500 companies to high-tech startups to universities and nonprofits. His clients include. AT&T, Direct TV, JCPenney, Microsoft, Nestle, Northwestern Mutual, Southwest Airlines and St. Jude Chilren’s Research Hospital. Lencioni is the author of ten bestselling books, including The Five Dysfunctions of a Team and The Advantage. He previously worked for Oracle, Sybase, and the management consulting firm Bain & Company.

The Stepford Employee Fallacy
Author: Jonathan D. Villaire
Publisher: Cognize Consulting LLC
Release Date: 2018-07-08
ISBN 10: 9781543933741
Pages: 280 pages
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The Stepford Employee Fallacy Book Summary : Employee engagement has become the hot topic in business circles over the past several years. Although many leaders have a basic understanding of what it is and how it affects business outcomes, they rely on a set of faulty assumptions about how to create an engaged workforce. These assumptions--mostly carry overs from an old-school management mindset--distort the true meaning of employee engagement.The Stepford Employee Fallacy tells leaders what they need to hear and what employees are too afraid to say: the truth. Employers cannot mistreat their employees and expect them to be happy, committed, high-performing corporate robots. This book dismantles the contemporary understanding of employee engagement by debunking the beliefs of business leaders who have unrealistic expectations for their workers. Using anecdotes from his consulting practice, third-party research, brain science, current events, and his own personal observations from the front lines, Jonathan D. Villaire explains why the majority of employees today are disengaged in their jobs. He then offers some radical solutions to make all organizations more engaging places to work. Employee engagement is often referred to as a win-win situation for workers and their employers. It is, but only if leaders let go of the falsehood that has become an unspoken managerial tenet of the modern workplace: The Stepford Employee Fallacy.

The Truth About Employee Engagement
Author: Martha Finney
Publisher: Pearson Education
Release Date: 2010-12-15
ISBN 10: 9780132685399
Pages: 10 pages
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The Truth About Employee Engagement Book Summary : This Element is an excerpt from The Truth About Getting the Best from People (9780137080571) by Martha I. Finney. Available in print and digital formats. Engaged employees: how to transform the manager’s dream into your day-to-day reality! Imagine the perfect day at work. Other than fresh coffee brewing, the only noise is the sound of laughing as two coworkers remember the great day they had yesterday. Another conversation is focused on ways to put more quality, accuracy, functionality, and affordability into your flagship product…

Managing for Employee Engagement
Author: Patrick M. Lencioni
Publisher: Pfeiffer
Release Date: 2011-04-18
ISBN 10: 9780470537282
Pages: 160 pages
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Managing for Employee Engagement Book Summary : Discover how you can make your employees more fulfilled—and more successful—in their jobs It is a simple fact of business life that any job, from investment banker to dishwasher, can become miserable—and that even the most well-meaning manager can miss the causes. According to Patrick Lencioni, three underlying factors make a job miserable—anonymity, irrelevance, and immeasurement. Based on Lencioni's Three Signs of a Miserable Job model, the Managing for Employee Engagement Workshop will help managers understand the root causes of job misery and provides action items to develop an engaged workforce. In this workshop, managers will: Examine the Three Signs of a Miserable Job model and explore the effects of job misery on employees, managers, and organizations Use the feedback from a 180-degree assessment to identify your behaviors which may contribute to employee misery Learn simple yet powerful techniques for making your employees' jobs more fulfilling and more productive This guide provides facilitators and trainers with everything needed to create a high-impact half-day or one-day workshop for managers on the topic of employee engagement. This comprehensive workshop package includes the following: Detailed instructions for preparing, delivering and following up a workshop A script for a half-day or one-day workshop Stories that highlight key aspects of the model Flash Drive with slides, sample agendas, video clips and other helpful tools. Frequently asked questions A poster illustrating the Three Signs model Sample Self-Assessment Sample Participant Workbook* *A Participant Workbook is required for all workshop attendees.

Manager s Guide to Employee Engagement
Author: Scott Carbonara
Publisher: McGraw Hill Professional
Release Date: 2012-10-05
ISBN 10: 0071799516
Pages: 224 pages
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Manager s Guide to Employee Engagement Book Summary : USE THE POWER OF EMPLOYEE ENGAGEMENT TO IGNITE PASSION, PURPOSE, AND PRODUCTIVITY IN EVERY MEMBER OF YOUR STAFF Successful managers understand that their job is to help employees do their best work, not simply give orders. The Manager's Guide to Employee Engagement shows leaders at all levels how to build relationships that support collaboration and drive meaningful performance improvement. Learn how to: Foster loyalty, trust, and commitment in all your employees Create a culture of positive thinking Empower employees to act as internal entrepreneurs Align employee and organizational values and goals Become "the best boss ever"--without losing sight of business goals Learn how to make your employees engaged and successful--and facilitate your own success at the same time. Briefcase Books, written specifically for today's busy manager, feature eye-catching icons, checklists, and sidebars to guide managers step-by-step through everyday workplace situations. Look for these innovative design features to help you navigate through each page: Clear definitions of key terms and concepts Tactics and strategies for engaging employees Tips for executing the tactics in the book Practical advice for minimizing the possibility of error Warning signs for when things are about to go wrong Examples of successful engagement tactics Specific planning procedures, tactics, and hands-on techniques

The Truth about Getting the Best from People
Author: Martha I. Finney
Publisher: FT Press
Release Date: 2008
ISBN 10: 0132354918
Pages: 198 pages
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The Truth about Getting the Best from People Book Summary : "Finally, a no-nonsense primer for leaders on how to build . . . and keep . . . extraordinary talent. This book should be in the briefcase of every exec in the world and should be pulled out every day for a refresher on how to be a real' leader."--Dan Walker, Former Chief Talent Officer for Apple, Inc.

Managing for Employee Engagement Participant Workbook
Author: Patrick M. Lencioni
Publisher: John Wiley & Sons
Release Date: 2011-04-19
ISBN 10: 0470520736
Pages: 72 pages
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Managing for Employee Engagement Participant Workbook Book Summary : Discover how you can make your employees more fulfilled?and more successful?in their jobs It is a simple fact of business life that any job, from investment banker to dishwasher, can become miserable?and that even the most well-meaning manager can miss the causes. According to Patrick Lencioni, three underlying factors make a job miserable?anonymity, irrelevance, and immeasurement. Based on Lencioni's Three Signs of a Miserable Job model, the Managing for Employee Engagement Workshop will help managers understand the root causes of job misery and provides action items to develop an engaged workforce. In this workshop, managers will: Examine the Three Signs of a Miserable Job model and explore the effects of job misery on employees, managers, and organizations Use the feedback from a 180-degree assessment to identify your behaviors which may contribute to employee misery Learn simple yet powerful techniques for making your employees' jobs more fulfilling and more productive This guide provides facilitators and trainers with everything needed to create a high-impact half-day or one-day workshop for managers on the topic of employee engagement. This comprehensive workshop package includes the following: Detailed instructions for preparing, delivering and following up a workshop A script for a half-day or one-day workshop Stories that highlight key aspects of the model Flash Drive with slides, sample agendas, video clips and other helpful tools. Frequently asked questions A poster illustrating the Three Signs model Sample Self-Assessment Sample Participant Workbook* *A Participant Workbook is required for all workshop attendees.

Contented Cows Still Give Better Milk  Revised and Expanded
Author: Bill Catlette,Richard Hadden
Publisher: John Wiley & Sons
Release Date: 2012-05-31
ISBN 10: 111833180X
Pages: 224 pages
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Contented Cows Still Give Better Milk Revised and Expanded Book Summary : How to foster happier employees for a healthier bottom line Managers could learn a lot from a message echoed by generations of dairy farmers: "Contented cows give better milk." This book is not, repeat, not a management tome. In this fully revised and expanded edition to a book which absolutely, positively makes the case that treating people right is one of the best things any business can do for its bottom line, Contented Cows Still Give Better Milk offers sound, practical advice for those who know that their reputation as an employer is as important as bandwidth. Offers updated case studies and new examples from on-site research in a number of real organizations, as well as inspiring examples of companies that know how to do it right . . . and few that didn't Fad-free prescriptive advice informed by the authors' combined four-plus decades of training and consulting with thousands of managers and employees, conducting employee engagement surveys, and translating the attendant learning to management audiences in a form they can appreciate and use Coauthor Bill Catlette's Bottom Line Leadership Seminar has helped thousands of managers become more effective leaders Direct from the horse's . . . actually cow's mouth, this fully revised and expanded second edition will teach readers that having a focused, engaged, and capably led workforce is one of the best things any organization can do for its bottom line.

The Truth about Employee Engagement
Author: Cheryl Bates
Publisher: Cheryl R. Bates
Release Date: 2018-10-16
ISBN 10: 9780692194799
Pages: 158 pages
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The Truth about Employee Engagement Book Summary : The Truth about Employee Engagement provides a comprehensive and holistic framework and methodology for practicing employee engagement. The author suggests reasons why employee engagement continues to lag and decline in the U.S. and provides insight into the ways companies have and continue to contribute to poor employee loyalty, employee flight, and disengagement. The author provides practical tools for employee engagement practitioners to build efficient and effective employee engagement programs. - Discover reasons why corporate America is to blame for poor employee engagement. - Uncover the employee engagement and culture gaps between senior leaders, middle managers and employees. - Arm yourself with a business case for building an employee engagement body of practice. - Tools and resources that will help you be more efficient day to day. - Use the toolkit to save time and money when you need to diagnose your organization quickly. - Increase your effectiveness by using the enclosed Employee Experience Scorecard to prove your value and return on investment.

The Employee Experience
Author: Tracy Maylett,Matthew Wride
Publisher: John Wiley & Sons
Release Date: 2017-01-10
ISBN 10: 1119294207
Pages: 240 pages
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The Employee Experience Book Summary : Ever notice how companies with the best service also have the happiest employees? That’s no accident. Do you want to build a strong, successful organization? Start by ignoring your customers. Really. Instead, focus first on creating a better employee experience, or EX. Your employees interact with customers, make them smile, and carry your brand message from the warehouse to the front lines. If your employees are having a great experience, so will your customers. In The Employee Experience, employee engagement pioneers Tracy Maylett and Matthew Wride reveal the secrets not only to attracting and retaining top talent, but to building a deeply engaged workforce—the foundation of organizational success. With deep insights into the dynamics of trust and mutual expectations, this book shows that before you can deliver a transcendent customer experience (CX), you must first build a superlative EX. With real-world examples and more than 24 million employee survey responses, Maylett and Wride reveal a clear, consistent pattern among the world’s most successful organizations. By establishing a clear set of expectations and promises—collectively known as the Contract—and upholding it consistently, employers can build the trust that leads to powerful engagement. Whether in business, healthcare, education, sports, or nonprofit, these organizations are consistently more successful and more profitable, enjoy sustainable growth, and win the battle to keep today’s rarest resource: talented people. Blending rigorous research, detailed case studies, in-depth interviews and expert insights, The Employee Experience will teach you to: Make the employee experience a core part of your strategy Understand employee expectations and bridge the “Expectation Gap” Establish rock-solid Brand, Transactional, and Psychological Contracts that breed trust and confidence Build an employee-employer partnership in creating something extraordinary Turn employee engagement into fuel for customer satisfaction, profit, and growth Attracting talent, retaining top performers, and creating an environment in which employees choose to engage drives results. The Employee Experience shows you where truly extraordinary organizations begin...and how to build one. TRACY MAYLETT, Ed.D, SPHR, SHRM-SCP, is the CEO of DecisionWise, where he currently advises leaders across the globe in leadership, change, and employee engagement. Maylett holds a doctorate from Pepperdine University and an MBA from BYU. He is a recognized author, and teaches in the Marriott School of Management at Brigham Young University. MATTHEW WRIDE, JD, PHR, is the COO of DecisionWise. With an extensive business background, Wride brings a fresh approach to organization development and leadership consulting. He is passionate about helping leaders create winning employee experiences. Wride holds a JD from Willamette University and a master’s degree from the University of Washington. For over two decades, DecisionWise has advised organizations and leaders in more than seventy countries on leadership, assessment, talent, organization development, and the employee experience. Visit us online at www.decision-wise.com.

Getting Naked
Author: Patrick M. Lencioni
Publisher: John Wiley & Sons
Release Date: 2010-02-02
ISBN 10: 0787976393
Pages: 240 pages
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Getting Naked Book Summary : Another extraordinary business fable from the New York Times bestselling author Patrick Lencioni Written in the same dynamic style as his previous bestsellers including The Five Dysfunctions of a Team, Lencioni illustrates the principles of inspiring client loyalty through a fascinating business fable. He explains the theory of vulnerability in depth and presents concrete steps for putting it to work in any organization. The story follows a small consulting firm, Lighthouse Partners, which often beats out big-name competitors for top clients. One such competitor buys out Lighthouse and learns important lessons about what it means to provide value to its clients. Offers a key resource for gaining competitive advantage in tough times Shows why the quality of vulnerability is so important in business Includes ideas for inspiring customer and client loyalty Written by the highly successful consultant and business writer Patrick Lencioni This new book in the popular Lencioni series shows what it takes to gain a real and lasting competitive edge.

The Five Dysfunctions of a Team
Author: Patrick M. Lencioni
Publisher: Pfeiffer
Release Date: 2007-01-16
ISBN 10: 9780787986186
Pages: 4 pages
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The Five Dysfunctions of a Team Book Summary : The Five Dysfunctions of a Team Workshop Team Assessment is a 38-item paper handout that is an excellent team development tool. A key component of the facilitator-lead Five Dysfunctions of a Team Workshop, the Team Assessment delivers what the name implies "a team assessment" rather than an individual self-assessment. It provides participants with an opportunity to begin exploring the pitfalls that are side-tracking their team. Easy to use, the Assessment is ideal for team off-sites, retreats, or a series of team development meetings. It will help teams of all types increase their cohesiveness and productivity.

The Relationship Factor in Safety Leadership
Author: Rosa Antonia Carrillo
Publisher: Routledge
Release Date: 2019-07-11
ISBN 10: 0429614209
Pages: 110 pages
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The Relationship Factor in Safety Leadership Book Summary : At the core of The Relationship Factor in Safety Leadership are eight beliefs about human nature that are common to leaders who successfully communicate that safety is important while meeting business results. Using stories and business language the book explains how to create and recover important stakeholder relationships by setting priorities and taking action based on these beliefs. The beliefs are based on the author’s 25 years of experience supporting operational and safety leaders with successful and unsuccessful change efforts in pharmaceutical, nuclear, mining, manufacturing and power generation. The author also offers compelling evidence from many social and scientific disciplines that support the conclusion that satisfying our need for relationship is a major motivator. The Five Orientations Model offers a perspective on solving complex problems when confronted with multiple demands. The book provides managers and supervisors with the motivation to build relationships and points to the conditions needed for success. It also describes a process to take united action but retain the flexibility to change course as necessary. The book is written for managers and leaders, at all levels, concerned with occupational health and safety, and wishing to learn how to leverage relationships to achieve higher employee engagement and performance.

Louder Than Words  Ten Practical Employee Engagement Steps That Drive Results
Author: Bob Kelleher
Publisher: N.A
Release Date: 2010-07
ISBN 10: 9780984532902
Pages: 190 pages
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Louder Than Words Ten Practical Employee Engagement Steps That Drive Results Book Summary : "In this book, renowned thought leader and speaker Bob Kelleher makes the case that employee engagement is a recipe for sustained high performance across all staff levels"--P. [4] of cover.

The Motive
Author: Patrick M. Lencioni
Publisher: John Wiley & Sons
Release Date: 2020-02-26
ISBN 10: 1119600456
Pages: 192 pages
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The Motive Book Summary : Shay was still angry but shrugged nonchalantly as if to say, it’s not that big of a deal. “So, what am I wrong about?” “You’re not going to want to hear this, but I have to tell you anyway.” Liam paused before finishing. “You might be working hard, but you’re not doing it for the company.” “What the hell does that mean?” Shay wanted to know. Knowing that his adversary might punch him for what he was about to say, Liam responded. “You’re doing it for yourself.” New York Times best-selling author Patrick Lencioni has written a dozen books that focus on how leaders can build teams and lead organizations. In The Motive, he shifts his attention toward helping them understand the importance of why they’re leading in the first place. In what may be his edgiest page-turner to date, Lencioni thrusts his readers into a day-long conversation between rival CEOs. Shay Davis is the CEO of Golden Gate Alarm, who, after just a year in his role, is beginning to worry about his job and is desperate to figure out how to turn things around. With nowhere else to turn, Shay receives some hard-to-swallow advice from the most unlikely and unwanted source—Liam Alcott, CEO of a more successful security company and his most hated opponent. Lencioni uses unexpected plot twists and crisp dialogue to take us on a journey that culminates in a resolution that is as unexpected as it is enlightening. As he does in his other books, he then provides a straightforward summary of the lessons from the fable, combining a clear explanation of his theory with practical advice to help executives examine their true motivation for leading. In addition to provoking readers to honestly assess themselves, Lencioni presents action steps for changing their approach in five key areas. In doing so, he helps leaders avoid the pitfalls that stifle their organizations and even hurt the people they are meant to serve.

Death by Meeting
Author: Patrick M. Lencioni
Publisher: John Wiley & Sons
Release Date: 2010-06-03
ISBN 10: 9780470893876
Pages: 272 pages
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Death by Meeting Book Summary : Casey McDaniel had never been so nervous in his life. In just ten minutes, The Meeting, as it would forever be known, would begin. Casey had every reason to believe that his performance over the next two hours would determine the fate of his career, his financial future, and the company he had built from scratch. “How could my life have unraveled so quickly?” he wondered. In his latest page-turning work of business fiction, best-selling author Patrick Lencioni provides readers with another powerful and thought-provoking book, this one centered around a cure for the most painful yet underestimated problem of modern business: bad meetings. And what he suggests is both simple and revolutionary. Casey McDaniel, the founder and CEO of Yip Software, is in the midst of a problem he created, but one he doesn’t know how to solve. And he doesn’t know where or who to turn to for advice. His staff can’t help him; they’re as dumbfounded as he is by their tortuous meetings. Then an unlikely advisor, Will Peterson, enters Casey’s world. When he proposes an unconventional, even radical, approach to solving the meeting problem, Casey is just desperate enough to listen. As in his other books, Lencioni provides a framework for his groundbreaking model, and makes it applicable to the real world. Death by Meeting is nothing short of a blueprint for leaders who want to eliminate waste and frustration among their teams, and create environments of engagement and passion.

Employee Engagement 2 0
Author: Kevin Kruse
Publisher: Createspace Independent Pub
Release Date: 2012-03-01
ISBN 10: 9781469996134
Pages: 90 pages
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Employee Engagement 2 0 Book Summary : Imagine if you could: - Create massive emotional commitment among all your direct reports - Turn your apathetic group into a high performance team exhibiting huge discretionary effort - Be a leader who people fight to work with - Win a "Best Place to Work" award within 12 months Indeed, you can do all that and more, and it doesn't take a lot of time or a big budget. This isn't just another ivory tower book on leadership. Employee Engagement 2.0 is the result of both massive research and real-world experience. The author, Kevin Kruse, is a former Best Place to Work winner, serial entrepreneur, and NY Times bestselling author. He has advised dozens of organizations, from Fortune 500 companies like SAP, to startups and non-profits, and even to the US Marines. This is your step-by-step guide that will teach you: - What employee engagement is (it does not mean happy or satisfied) - How engagement directly drives sales, profits, and even stock price - The secret recipe for making anyone feel engaged - How to quantify engagement, even if you have no budget - 7 questions to ask that will identify your engagement weakness - What to say to facilitate a team meeting on engagement - A communication system that ensures rapid, two-way flow of information - How to make your strategic vision memorable and "sticky" - How to implement a complete engagement plan in only 8 weeks! Being a great leader-one who drives massive passion, commitment and engagement-is within your reach. Follow the step-by-step plan in Employee Engagement 2.0 and prepare to be a great place to work.

Silos  Politics and Turf Wars
Author: Patrick M. Lencioni
Publisher: John Wiley & Sons
Release Date: 2010-06-03
ISBN 10: 9780470893890
Pages: 224 pages
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Silos Politics and Turf Wars Book Summary : In yet another page-turner, New York Times best-selling author and acclaimed management expert Patrick Lencioni addresses the costly and maddening issue of silos, the barriers that create organizational politics. Silos devastate organizations, kill productivity, push good people out the door, and jeopardize the achievement of corporate goals. As with his other books, Lencioni writes Silos, Politics, and Turf Wars as a fictional—but eerily realistic—story. The story is about Jude Cousins, an eager young management consultant struggling to launch his practice by solving one of the more universal and frustrating problems faced by his clients. Through trial and error, he develops a simple yet ground-breaking approach for helping them transform confusion and infighting into clarity and alignment.