Crucial Conversations Tools for Talking When Stakes Are High

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Crucial Conversations Tools for Talking When Stakes Are High, Second Edition
Author: Kerry Patterson,Joseph Grenny,Ron McMillan,Al Switzler
Publisher: McGraw Hill Professional
Release Date: 2011-09-16
ISBN 10: 0071772200
Pages: 288 pages

Crucial Conversations Tools for Talking When Stakes Are High, Second Edition Book Summary : The New York Times and Washington Post bestseller that changed the way millions communicate “[Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time.” —from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective People “The quality of your life comes out of the quality of your dialogues and conversations. Here’s how to instantly uplift your crucial conversations.” —Mark Victor Hansen, cocreator of the #1 New York Times bestselling series Chicken Soup for the Soul® The first edition of Crucial Conversations exploded onto the scene and revolutionized the way millions of people communicate when stakes are high. This new edition gives you the tools to: Prepare for high-stakes situations Transform anger and hurt feelings into powerful dialogue Make it safe to talk about almost anything Be persuasive, not abrasive

Crucial Conversations Tools for Talking When Stakes Are High, Second Edition
Author: Kerry Patterson,Joseph Grenny,Ron McMillan,Al Switzler
Publisher: McGraw Hill Professional
Release Date: 2011-09-16
ISBN 10: 0071784942
Pages: 288 pages

Crucial Conversations Tools for Talking When Stakes Are High, Second Edition Book Summary : Learn to communicate best when it matters most; 16 exclusive videos demonstrating crucial conversation techniques show you how! The classic guide to conversing in high-impact situations, Crucial Conversations helps you get constructive results when emotions run high and opinions vary, in the workplace and beyond. It explains how to: Transform negative feelings into powerful dialog Make it safe to talk about almost anything Be persuasive, not abrasive Improve professional and personal relationships Impact productivity, quality, and safety in a positive way The exclusive videos illustrate the effectiveness of the crucial conversations method. These clips feature crucial conversation techniques in action, through case studies, reader stories, and interviews with the authors.

Crucial Conversations Tools for Talking When Stakes Are High, Second Edition
Author: Kerry Patterson,Joseph Grenny,Ron McMillan,Al Switzler
Publisher: McGraw Hill Professional
Release Date: 2011-08-19
ISBN 10: 0071771328
Pages: 288 pages

Crucial Conversations Tools for Talking When Stakes Are High, Second Edition Book Summary : The New York Times and Washington Post bestseller that changed the way millions communicate “[Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time.” —from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective People “The quality of your life comes out of the quality of your dialogues and conversations. Here’s how to instantly uplift your crucial conversations.” —Mark Victor Hansen, cocreator of the #1 New York Times bestselling series Chicken Soup for the Soul® The first edition of Crucial Conversations exploded onto the scene and revolutionized the way millions of people communicate when stakes are high. This new edition gives you the tools to: Prepare for high-stakes situations Transform anger and hurt feelings into powerful dialogue Make it safe to talk about almost anything Be persuasive, not abrasive

Crucial Conversations Skills
Author: Kerry Patterson,Joseph Grenny,Ron McMillan,Al Switzler
Publisher: McGraw-Hill Professional
Release Date: 2011-11-18
ISBN 10: 0071796266
Pages: 624 pages

Crucial Conversations Skills Book Summary : How Do You Communicate When the Stakes Are High? Learn how with these TWO GROUNDBREAKING BOOKS in ONE eBOOK PACKAGE! In any organization, the best laid plans boil down to one simple thing: how well we come together to bring them to fruition. But more often than not, we end up dealing with people who come across as disagreeable, stubborn, or even obstructive. And emotions flare up. The only way to get things done is to step up to the plate . . . by stepping back from our emotions. Written by a team of experts from the world-renowned training firm VitalSmarts, these two books provide the skills you need to make every interaction fruitful and productive in even the most emotional situations. eBook package includes: CRUCIAL CONVERSATIONS The New York Times bestselling Crucial Conversations has sparked a revolution in how people communicate to achieve common goals. Now, the revised second edition builds on this decade-long legacy of success to get professionals at every level and in all professions talking with partners, bosses, employees, clients—not at them. Learn proven methods for turning the focus of hot-button discussions—job performance, customer satisfaction, interpersonal matters—away from subjective points of view and toward productive, mutually beneficial conclusions. “[Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time.” —from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective People “The quality of your life comes out of the quality of your dialogues and conversations. Here’s how to instantly uplift your crucial conversations.” —Mark Victor Hansen, co-creator of the #1 New York Times bestselling series Chicken Soup for the Soul® CRUCIAL ACCOUNTABILITY Hold anyone accountable. Master performance discussions. Get RESULTS. Broken promises, missed deadlines, poor behavior--they don't just make others' lives miserable; they can sap up to 50 percent of organizational performance and account for the vast majority of divorces. Crucial Accountability offers the tools for improving relationships in the workplace and in life and for resolving all these problems--permanently. PRAISE FOR CRUCIAL ACCOUNTABILITY: "Revolutionary ideas ... opportunities for breakthrough ..." -- Stephen R. Covey, author of The 7 Habits of Highly Effective People "Unleash the true potential of a relationship or organization and move it to the next level." -- Ken Blanchard, coauthor of The One Minute Manager "The most recommended and most effective resource in my library." -- Stacey Allerton Firth, Vice President, Human Resources, Ford of Canada "Brilliant strategies for those difficult discussions at home and in the workplace." -- Soledad O’Brien, CNN news anchor and producer "This book is the real deal.... Read it, underline it, learn from it. It's a gem." -- Mike Murray, VP Human Resources and Administration (retired), Microsoft

Crucial Conversations--Tools for Talking When Stakes Are High by Kerry Patterson Conversation Starters
Author: dailyBooks
Publisher: N.A
Release Date: 2018
ISBN 10: 9788829509003
Pages: 329 pages

Crucial Conversations--Tools for Talking When Stakes Are High by Kerry Patterson Conversation Starters Book Summary : Crucial Conversations: Tools for Talking When Stakes Are High by Kerry Patterson Conversation Starters "Crucial Conversations: Tools for Talking When Stakes Are High" is a communication and self-help book written by Kerry Patterson, Joseph Grenny, Ron McMillan and Al Switzler. In it, the authors explain different techniques on how to remain calm during a conversation and obtain the desired results. The book includes a six-minute technique to prepare for high-impact events and it teaches how to make it safe to discuss different topics, including controversial ones. It also explains the ways in which a person can sound persuasive instead of abrasive and how to keep listening when the other person loses control. "Crucial Conversations" sold over 3 million copies worldwide and was a New York Times bestseller. There is currently an updated second edition available, with new case studies and research, and a foreword by Stephen R. Covey, author of "The 7 Habits of Highly Effective People". A Brief Look Inside: EVERY GOOD BOOK CONTAINS A WORLD FAR DEEPER than the surface of its pages. The characters and their world come alive, and the characters and its world still live on. Conversation Starters is peppered with questions designed to bring us beneath the surface of the page and invite us into the world that lives on. These questions can be used to.. Create Hours of Conversation: • Foster a deeper understanding of the book • Promote an atmosphere of discussion for groups • Assist in the study of the book, either individually or corporately • Explore unseen realms of the book as never seen before

Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition ( Paperback)
Author: Kerry Patterson,Joseph Grenny,Ron McMillan,Al Switzler,David Maxfield
Publisher: McGraw-Hill Professional
Release Date: 2013-05-24
ISBN 10: 0071829318
Pages: 336 pages

Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition ( Paperback) Book Summary : Hold anyone accountable. Master performance discussions. Get RESULTS. Broken promises, missed deadlines, poor behavior--they don't just make others' lives miserable; they can sap up to 50 percent of organizational performance and account for the vast majority of divorces. Crucial Accountability offers the tools for improving relationships in the workplace and in life and for resolving all these problems--permanently. PRAISE FOR CRUCIAL ACCOUNTABILITY: "Revolutionary ideas ... opportunities for breakthrough ..." -- Stephen R. Covey, author of The 7 Habits of Highly Effective People "Unleash the true potential of a relationship or organization and move it to the next level." -- Ken Blanchard, coauthor of The One Minute Manager "The most recommended and most effective resource in my library." -- Stacey Allerton Firth, Vice President, Human Resources, Ford of Canada "Brilliant strategies for those difficult discussions at home and in the workplace." -- Soledad O’Brien, CNN news anchor and producer "This book is the real deal.... Read it, underline it, learn from it. It's a gem." -- Mike Murray, VP Human Resources and Administration (retired), Microsoft

Summary of Crucial Conversations
Author: InstaRead Summaries Staff,Instaread Summaries
Publisher: Idreambooks
Release Date: 2016-03-29
ISBN 10: 9781945048852
Pages: 329 pages

Summary of Crucial Conversations Book Summary : Inside this Instaread of Crucial Conversations:* Overview of the book* Important People* Key Takeaways* Analysis of Key Takeaways

Summary: Crucial Conversations Tools for Talking When Stakes ...
Author: N.A
Publisher: N.A
Release Date:
ISBN 10:
Pages: 329 pages

Summary: Crucial Conversations Tools for Talking When Stakes ... Book Summary :

Crucial Conversations Tools for Talking When Stakes Are High, Second Edition, 2nd Edition
Author: Kerry Patterson,Joseph Grenny,Ron McMillan,Al Switzler
Publisher: N.A
Release Date: 2011
ISBN 10:
Pages: 288 pages

Crucial Conversations Tools for Talking When Stakes Are High, Second Edition, 2nd Edition Book Summary : The New York Times and Washington Post bestseller that changed the way millions communicate "[Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. ... This book deserves to take its place as one of the key thought leadership contributions of our time."--The Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective People "The quality of your life comes out of the quality of your dialogues and conversations. Here's how to instantly uplift your crucial conversations." -Mark Victor Hansen, cocreator of the #1 New York Times bestselling series Chicken Soup for the Soul® The first edition of Crucial Conversations exploded onto the scene and revolutionized the way millions of people communicate when stakes are high. This new edition gives you the tools to: Prepare for high-stakes situations Transform anger and hurt feelings into powerful dialogue Make it safe to talk about almost anything Be persuasive, not abrasive.

Change Anything
Author: Kerry Patterson,Joseph Grenny,David Maxfield,Ron McMillan,Al Switzler
Publisher: Grand Central Publishing
Release Date: 2011-04-11
ISBN 10: 9780446585446
Pages: 288 pages

Change Anything Book Summary : A stunning new approach to how individuals can not only change their lives for the better in the workplace, but also their lives away from the office, including (but not limited to) finding ways to improve one's working relationship with others, one's overall health, outlook on life, and so on. For example, why is it that 95% of all diet attempts fail? Why do New Year's Resolutions last no more than a few days? Why can't people with good intentions seem to make consistent and positive strides in the way they want to improve their careers, financial fitness, physical fitness, and so on? Based upon the latest research in a number of psychological and medical fields, the authors of CHANGE ANYTHING will show that traditional will-power is not necessarily the answer to these strivings, that people are affected in their behaviors by far more subtle influences. CHANGE ANYTHING shows how individuals can come to understand these powerful and influential forces, and how to put these forces to work in a positive manner that brings real and meaningful results. The authors present an array of everyday examples that will change and truly empower you to reexamine the way you go about your business and life.

Summary Analysis Of Crucial Conversations
Author: Printright
Publisher: N.A
Release Date: 2020-08-25
ISBN 10:
Pages: 36 pages

Summary Analysis Of Crucial Conversations Book Summary : SYNOPSIS: We've аll bееn in ѕіtuаtіоnѕ whеrе rаtіоnаl dіѕсuѕѕіоnѕ gеt ԛuісklу оut оf hand, аnd Crucial Cоnvеrѕаtіоnѕ investigates the root саuѕеѕ оf this рrоblеm. Yоu'll learn tесhnіԛuеѕ to hаndlе such ѕіtuаtіоnѕ and ѕhаре thеm іntо bесоmіng positive and ѕоlutіоnѕ-оrіеntеd, while рrеvеntіng your high-stakes conversations frоm turnіng into shouting mаtсhеѕ. ABOUT THЕ AUTHОR: Thе аuthоrѕ аrе co-founders оf VitalSmarts, a соnѕultіng соmраnу that fосuѕеѕ оn оrgаnіzаtіоnаl performance and соrроrаtе trаіnіng. Aѕ fоllоw-uрѕ tо Crucial Cоnvеrѕаtіоnѕ, thе authors wrote Cruсіаl Cоnfrоntаtіоnѕ and Crucial Aссоuntаbіlіtу, whісh aim tо рrоvіdе additional tооlѕ fоr rеѕоlvіng unmet expectations and bаd bеhаvіоr.DISCLAIMER: This book is a SUMMARY. It is meant to be a companion, not a replacement, to the original book. Please note that this summary is not authorized, licensed, approved, or endorsed by the author or publisher of the main book. The author of this summary is wholly responsible for the content of this summary and is not associated with the original author or publisher of the main book. If you'd like to purchase the original book, kindly search for the title in the search box.

Influencer
Author: Kerry Patterson,Joseph Grenny Et Al.
Publisher: Tata McGraw-Hill Education
Release Date: 2007
ISBN 10: 9780070222922
Pages: 312 pages

Influencer Book Summary : Everyone wants to be an influencer. We all want to learn how to help ourselves and others change behavior. And yet, in spite of the fact that we routinely attempt to do everything from lose weight to improve quality at work, few of us have more than one or two ideas about how to exert influence. For the first time, Influencer brings together the breakthrough strategies of contemporary influence masters. By drawing from the skills of hundreds of successful influencers and combining them with five decades of the best social science research, Influencer shares eight powerful principles for changing behaviors principles almost anyone can apply to change almost anything.

Crucial Conversation
Author: N.A
Publisher: N.A
Release Date: 2012
ISBN 10:
Pages: 244 pages

Crucial Conversation Book Summary : This second edition of Crucial Conversations is exactly what's needed to help professionals keep up with today's faster-paced, higher-stakes business environment.

Having Hard Conversations
Author: Jennifer Abrams
Publisher: Corwin Press
Release Date: 2009-01-08
ISBN 10: 1452295662
Pages: 152 pages

Having Hard Conversations Book Summary : Speak with clarity, confidence, and courage! Many educators struggle with discussing difficult issues with colleagues. This insightful book helps readers effectively lead challenging conversations with supervisees, peers, and supervisors. Emphasizing initiative and preparation as keys to a successful conversation, the author’s step-by-step approach provides: Thought-provoking questions and first-person accounts that help build communications skills Advice on overcoming personal hesitation about expressing concerns Guidance on goal setting and choosing the best “what-where-and-when” for a productive discussion Sample scripts and other interactive tools to help educators prepare for the conversation and achieve positive outcomes

Fierce Leadership
Author: Susan Scott
Publisher: Currency
Release Date: 2009-09-15
ISBN 10: 0307589420
Pages: 336 pages

Fierce Leadership Book Summary : From the author of the acclaimed book Fierce Conversations comes the antidote to some of the most wrongheaded practices of business today. · “Provide anonymous feedback.” · “Hire smart people.” · “Hold people accountable.” These are all sound, business practices, right? Not so fast, says leadership visionary and bestselling author Susan Scott. In fact, these mantras — despite being long-accepted and adopted by business leaders everywhere — are completely wrongheaded. Worse, they are costing companies billions of dollars, driving away valuable employees and profitable customers, limiting performance, and stalling careers. Yet they are so deeply ingrained in organizational cultures that no one has questioned them. Until now. In Fierce Leadership, Scott teaches us how to spot the worst “best” practices in our organizations using a technique she calls “squid eye”–the ability to see the “tells” or signs that we have fallen prey to disastrous behaviors by knowing what to look for. Only then, she says, can we apply the antidote.. Informed by over a decade of conversations with Fortune 500 executives, this book is that antidote. With fierce new approaches to everything from employee feedback to corporate diversity to customer relations, Scott offers fresh and surprising alternatives to six of the so-called “best” practices permeating today’s businesses. This refreshingly candid book is a must-read for any manager or leader at any level who is ready to take a long hard look at what trouble might be lurking in their organization - and do something about it.